FAQ

What is the best way to burn your Lamb + Kiss Candle?

Each candle comes with a sticker at the bottom describing the burning instructions.

Trim your wick to ¼” before each burn. Allow the melt pool to reach the edges of the container before extinguishing. This is roughly 2 to 3 hours for our 10oz glass and 1 to 2 hours for our 6oz travel tins. This will allow the candle to burn cleanly and evenly. Candles have memory so if you extinguish it too quickly, you may experience tunneling.

To prevent fire and serious injury, burn your candle within sight. Keep away from drafts. Keep out of reach of children and pets. Never burn your candle on or near anything that can catch fire.

What are Lamb + Kiss candles made of?

Each candle is made from the finest, local and ethically sourced materials. We choose to work with 100% premium soy wax as it burns cleanly and longer than traditionally paraffin candles. Soy is natural and washes away easily with a soap and water. It’s also a renewable resource and carbon neutral, as opposed to coconut wax which is a leading cause of deforestation.

Our fragrance is the highest quality, cosmetic-grade. We use a combination of natural, essential oils and synthetic oils which are paraben and phthalate free. Straight essential oils tend to have a lower flash point, often resulting a poorer scent throw.

We use 100% cotton wicks free from any metal cores. Burning candles with lead-cored wicks is now known to cause lead poisoning, and there are similar concerns about zinc-cored wicks.

How long do Lamb + Kiss candles burn for?

When burning according to our recommended instructions, our 20oz glass candles burn for 100-105 hours, our 10oz glass candles will burn for approximately 45-50 hours and our 6oz travel tins for approximately 25-30 hours.

How long will it take to receive my order?

All orders are generally processed within 1 to 3 business days. We’ve negotiated rates with major carriers for fast, reliable service. Typical shipping times are between 1-5 business days in Canada and 5-7 business days in USA.

Orders outside of Canada may be charged applicable duties, fees and taxes by the shipping carrier that are outside the control of Lamb + Kiss 

Do you offer returns or exchanges?

Each Lamb + Kiss candle comes with a satisfaction guarantee. Please contact our customer care team at lambandkiss@gmail.com.

Return shipping is the responsibility of the customer.

Can I buy Lamb + Kiss candles at my local retailer?

Please visit our stockist page. Unfortunately, we cannot control inventory levels at our retailers so some items may not be available. Please contact your local store directly.

Do you offer wholesale or bulk order discounts?

Yes, we offer wholesale and bulk discounts. For wholesale orders, please visit our wholesale page. Minimum order quantities and annual purchase amounts are applicable in order to maintain active wholesale status